Here is a list of frequently asked questions (FAQs)
If you are having trouble finding something or if you believe the website is behaving strangely, please complete a contact form and we will send you an email with any information you request.
We are always looking for suggestions!
When will I get a response?
In a few hours or less! As always if you are looking to find matching furniture or a particular style, please send us pictures! We will send recommendations at no cost. We are always excited to help our clients find the best luxury furniture & accessories.
We reply daily on weekdays. When we are free on weekends we always respond. (Especially if your needs are time sensitive)
How do items ship?
We recommend reading our return policy. At the bottom you will find SHIPPING RATES & LEAD TIMES which details everything you need to know regarding delivery.
Are there more products?
We are actively expanding our catalog and will likely double our product selection in the upcoming weeks this December. Bookmark our website to check out new products and brands.
If you find an item from any of our brands, we can order it for you with the best possible price even if it is not listed on our website
Where can I find sideboards and buffets?
Sideboards, Credenzas, and buffets are all organized under the “Credenzas” Category.
Where can I find storage?
If you are looking for storage, we recommend visiting Bedroom > Chests to find hundreds of drawer chests, cabinets, and cases.
What is on the miscellaneous page?
Currently, the following items are organized under the “miscellaneous” category.
-Coat Racks / Hangers
-Telescopes (Sold by Eichholtz)
Where can I find different cabinet types?
Where are the bookshelves?
Where are the plant decorations?
We sell botanicals, decorative flowers and plants. John Richard carries hundreds of these products. We recommend visiting John Richard’s website to find these accessories.
Where are the candles?
For candles and other small decorative lighting, see the “Candelabras” category.
Where are the mirrors?
We currently have nearly 300 mirrors listed on our website under Home Accents > Mirrors.
10807 Williamson Lane, Suite G
Cockeysville, MD 21030